Service & support

Here for the road ahead.

Need help with your scooter? Start a conversation about servicing, battery care, parts, or warranty with the Nepal team.

Service enquiries

Describe the issue, share your model and city, and ask for the appropriate service location.

Get in touch

Battery & charging

Ask about your specific battery, compatible charger, and the guidance in your scooter’s manual.

Get in touch

Warranty support

Have your purchase details and written warranty ready so the team can advise on coverage and next steps.

Get in touch

Ownership essentials

Know your scooter.
Keep your records.

Warranty periods and coverage can differ by vehicle, battery, and variant. Confirm your Nepal purchase terms in writing; a catalogue warranty entry alone is not a confirmation of local coverage.

Ask about warranty

Before you contact us

  • Your scooter model and battery variant
  • Your city and preferred contact details
  • Purchase date, invoice, and warranty document
  • A description of the issue and any relevant photos

Please use the supplied owner’s manual for model-specific maintenance and charging instructions.

Let’s work out the next step

Talk to the Nepal team.

Confirm service availability and your appointment before visiting.